By placing an order with Dezrock Technologies, you confirm that you are in agreement with Dezrock Technologies and is bound to the Terms & Conditions mentioned underneath.

Definitions:
The Client: The term "client" hereafter will refer to the individual or company who comes in agreement with Dezrock Technologies in whatever matter concerning this business.

The Design Company: The design company refers to Dezrock Technologies.

General Terms & Conditions

Dezrock Technologies will carry out the work as per the agreement placed through email or mail or verbal. The minimum age limit for being engaged in an agreement with Dezrock Technologies is eighteen.  Dezrock technologies won't deal with any websites, applications, or designs which has anything to do with pornography, illegal materials, unethical practices, sites which promote child labor, and that promote terrorism of any kind.

Website Design

At Dezrock, we take at most care in the designs, scripts or programs to be free of errors.  Dezrock Technologies cannot bear responsibility for any loses incurred due to malfunction of the dezrock product.  Even we are not responsible for the data lose data theft occurred on the server. Utmost support will be provided from our part to help you out of the turmoil though it is neither mandatory nor part of the agreement.

The website graphics and the script are the sole property of Dezrock Technologies till the outstanding bills are cleared. Even with the bills cleared, Dezrock Technologies bear the right to reuse any script or graphics provided by the company for any other clients unless otherwise mentioned in the agreement.

Any scripts, cgi applications, php scripts, javascripts, or other materials coded or developed by dezrock technologies remain the copyright of the company and may be commercially resold or reproduced only with the permission from the management of Dezrock Technologies.

Dezrock Technologies won't bear responsibilities for any copyright infringements caused by the materials supplied by the client.

The client agrees to provide the materials required for the work at the earliest so that the work may be carried out without delay.  The delay in doing so will result in postponing of your work on our table and may result in moving back to the queue of works.

Dezrock Technologies will not be liable for costs incurred, compensation or loss or earnings due to the failure to meet agreed deadlines.

Dezrock Technologies will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

A deposit of 50% is required with any standard projects and that of 60% is required for database driven projects. 

Web Development

Dezrock Technologies cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, applications or software (unless specifically agreed) written by Dezrock remain the copyright of Dezrock Technologies and may only be commercially reproduced or resold with the permission of Dezrock Technologies.

Where applications or sites are developed on servers not recommended by Dezrock Technologies, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients’ responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Dezrock Technologies before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Dezrock Technologies will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief

Browser Compatibility
Dezrock Technologies ensure from our end that the site must work properly of Internet Explorer 6.0 and though not necessarily, but also with Mozilla Firefox.  Dezrock Technologies cannot assure that our scripts and designs will work on all Internet Browsers other than those mentioned above.

Web Hosting
Though not necessary, we recommend you to host with our hosting partners which will ensure the best compatibility for the script we design here.  All contacts and discussions with the hosting providers has to done directly and Dezrock Technologies will not be responsible for anything that is related to your server.

Payment Procedures

A deposit is required from the client side along with the confirmation of the order.  For standard web design projects, we collect 50% in advance while for the database driven projects, 60% in advance will be collected from the client.  Outstanding amount must be paid in full right after the completion of the project before being handed on to the clients server. 

Once an order is placed, and the work is done, client is obliged to pay the full amount.  On failure of doing so, we will be reminding you either via email or via phone. 

Complaint Procedures

Anyone who experience problems with our services are requested to file a complaint from the contact us page in the dezrock website, which we will consider seriously.  Please make sure that your complaint is as clear as possible.  For eg: If complaint is based on a particular page of a site, make sure that you are including the URL to that page in the complaint.  We will take necessary action on the complaint at the earliest for your full satisfaction.